Insurance companies have a legal duty to promptly investigate claims and make reasonable settlement offers when liability is reasonably clear. They also have a duty to advance pay medical expenses which are caused by the negligence of their insured. Unfortunately, some insurance companies don’t play by the rules, especially when dealing with a person who is not represented by an attorney and may not know all of their rights. Insurance companies have trained professionals in their corner working on every claim file, which puts you at a disadvantage if you try to go it alone. If you are dealing with an insurance company, you need a trained professional fighting for you. Contact Hensel Law today for your free consultation.